Contact
Stuck on something? Just ask.
There's no ticket number and no automated reply. Tell us what's happening in your own words and a real person will get back to you — usually the same day.
Support server
The fastest option. Ask in a channel and either our team or another server owner will usually reply within the hour.
Best for anything involving your account, a payment, or details you'd rather not post in a public channel.
Read the guides first
Most questions are answered on the features page — what each tool does, and what it needs from you to work.
Helps us help you faster
- The name of your server
- Which tool you were setting up
- What you expected to happen
- What happened instead
- A screenshot, if you have one
Locked out or hacked?
Say so in the first line of your message and we'll move it to the front of the queue. If your server has been attacked, don't remove the bot — its backups and logs are how we help you put things back.